Didi’s management loopholes deserve further investigation, and two executives were removed from the national ride-hailing business

　　CCTV News:In response to some netizens’ doubts about the problems of the police in the process of solving the case, the Wenzhou Public Security Bureau immediately organized personnel to carry out an investigation. After questioning the reporter Zhu Moumou and the family of the victim, reviewing the video and report records of the police reception hall, and reviewing the relevant communication records, the police issued a notice saying that there was no "case will not be filed without the license plate number and the driver’s phone number."

　　At 16:22 on August 24, the victim’s friend Zhu Moumou went to Yongjia County Shangtang Police Station to report the case. The police used Zhu Moumou’s mobile phone to communicate with Didi customer service. After indicating the identity of the police, they hoped to learn more from Didi customer service. Regarding the relevant information of the owner and vehicle of the hitchhiker taken by the victim, Didi customer service replied that the security expert would intervene and asked to continue waiting for a reply.

　　At 17:13, Didi customer service reported to the police that the victim had cancelled the order at 14:10 after booking a ride at 13:00 and did not get on the bus. The police questioned that the order could be cancelled halfway through the ride, and again asked to know the driver’s contact number or license plate number for easy contact, but failed. At around 17:30, the family of the victim also went to the police station to report the case.

　　Xie Zhangan, Chief of the Propaganda and Education Section of Yueqing Public Security Bureau: "At around 5:30 pm on the 24th, the family of the victim came to our Yueqing Hongqiao police station to call the police. Her father and his grandfather came over. Her father said that her daughter lost contact, and the police briefly understood the situation. At about 5:36, the police contacted Didi customer service. When the police contacted him, Didi customer service said that it would take about 3 to 4 hours to inquire about relevant information. The police said that the situation was more urgent. According to the police, Didi Company said that the situation could be expedited. At 5:49, Didi Company came back and said that we needed a police card and a letter of introduction, and then the police forwarded the relevant procedures to Didi Company. The relevant emails arrived. At 6:13, Didi sent us their inquiry, the license plate of Didi and the basic information of the driver. "

　　The license plate number provided by Didi does not match the registered license plate number.

　　According to the police report, the license plate number information provided by Didi was consistent with the license plate number of the vehicle seized by the police the next morning. It is worth noting that the apology statement issued by Didi said that the license plate issued by the suspect Zhong was temporarily forged offline. That is to say, when the license plate number of the crime was provided to the police on the 24th, Didi should have known that the license plate number was inconsistent with the license plate number used by Zhong when registering. This shows that Didi is fully capable of knowing the driver, and it is worth investigating what kind of management loopholes exist in the end.

　　Didi will start the national offline ride-hailing business tomorrow

　　On the 26th, Didi Chuxing announced that since 0:00 on August 27, it will offline the Hitch business nationwide, removing the general manager of Huang Jieli’s Hitch business department and the vice president of Golden Red customer service. Didi Chuxing said that after the Hitch business goes offline, the company will reassess its business model and product logic internally.