【 Name 】 Russian Federation, also known as Russia (The Russian Federation,The Russia; РоссийскаяФедерация，Россия）。

　　[Area] 17,075,400 square kilometers

　　[Population] 143 million (as of January 1, 2013). There are 193 ethnic groups, of which 77.7% are Russians. The main ethnic minorities are Tatar, Ukraine, Bashkir, Chuvash, Chechnya, Armenia, awar, Moldova, Kazakhstan, Azerbaijan and Belarus. Russian is the official language throughout the territory of the Russian Federation, and each Republic has the right to stipulate its own national language, which is used together with Russian in the territory of the Republic. The main religion is Orthodox Church, followed by Islam. According to the survey results of the All-Russian Public Opinion Research Center, 50-53% of Russian people believe in Orthodox Church, 10% in Islam, 1% in Catholicism and 1% in Judaism, and 0.8% in Buddhism.

　　[Capital] Moscow (москва). According to the expansion plan implemented on July 1, 2012, the area is 2510 square kilometers. The resident population is 11.54 million (according to the data of the Russian Federal Statistical Office in 2012). Average temperature: January-8℃, July 21℃.

　　[Head of State] Vladimir vladimirovich Putin, President of the Russian Federation (владимирвладими?о) He was elected on March 4, 2012 and sworn in on May 7.

　　[Important Festival] Gregorian New Year: January 1st; Orthodox Christmas: January 7; Russian New Year: January 13th; Defender’s Day of the Motherland (former Soviet Army Day): February 23rd; International Women’s Day: March 8; Spring and Labor Day (former Soviet Union Workers’ Solidarity Day): May 1st; Victory Day of the Great Patriotic War: May 9; The adoption date of the declaration of national sovereignty (National Day) is June 12th; People’s Solidarity Day (established in 2004 to commemorate Moscow’s defeat of Polish invaders): November 4th.

　　[Brief Introduction] Russia spans Eurasia, with the longest length of 9,000 kilometers from east to west and the widest width of 4,000 kilometers from north to south. Neighboring countries have Norway and Finland in the northwest, Estonia, Latvia, Lithuania, Poland and Belarus in the west, Ukraine in the southwest, Georgia, Azerbaijan and Kazakhstan in the south and China, Mongolia and North Korea in the southeast. It faces Japan and the United States across the sea to the east. The coastline is 33,807 kilometers long. Most areas are located in the north temperate zone, with continental climate as the main climate, and the temperature difference is generally large. The average temperature in January is-5 ~-40℃, and the average temperature in July is 11 ~ 27℃. The average annual precipitation is 150 ~ 1000mm.

　　From the end of 15th century to the beginning of 16th century, a multi-ethnic feudal country was gradually formed with the Grand Duchy of Moscow as the center. In 1547, Ivan IV changed the title of Grand Duke to Tsar. In 1721, Peter I (Peter the Great) changed the country name to the Russian Empire. Slavery was abolished in 1861. In February 1917, the bourgeois revolution overthrew the autocratic system. On November 7, 1917 (October 25, Russian calendar), the October socialist revolution established the world’s first socialist state power-the Russian Soviet Federal Socialist Republic. On December 30, 1922, the Russian Federation, the Transcaucasian Federation, Ukraine and Belarus established the Union of Soviet Socialist Republics (later expanded to 15 member republics). On June 12, 1990, the Supreme Soviet of the Russian Soviet Federal Socialist Republic issued the Declaration of State Sovereignty, declaring that the Russian Federation has "absolute sovereignty" within its territory. In August 1991, the "8.19" incident occurred in the Soviet Union. On September 6th, the State Council of the Soviet Union passed a resolution recognizing the independence of Estonia, Latvia and Lithuania. On December 8, the leaders of the three republics of the Russian Federation, Belarus and Ukraine signed the Commonwealth of Independent States Agreement in Belovezh, announcing the formation of the Commonwealth of Independent States. On December 21st, 11 Soviet republics except the three countries of Bohai and Georgia signed the Almaty Declaration and the Protocol of Agreement of the Commonwealth of Independent States. On December 26th,The House of the Republic of supreme soviet of the ussr held its last meeting and declared that the Soviet Union ceased to exist. At this point, the Soviet Union disintegrated, and the Russian Federation became a completely independent country and the only successor country of the Soviet Union. On December 12, 1993, the first constitution of Russia after independence was adopted by referendum, which stipulated that the name of the country was "Russian Federation", which had the same meaning as "Russia".

　　[Politics] The domestic political situation in Russia remains stable. Promoting modernization has become one of the main lines of Russian social and political life. On March 26, 2000, after Putin was elected president of Russia, he made great efforts to stabilize the social and political situation, gradually established a vertical power system throughout the country, and at the same time reformed and consolidated the United Russia Party in many ways to make its strength grow day by day. At the end of 2003, the party won a great victory in the Russian Duma election, occupying 2/3 seats in the parliament. On March 14th, 2004, Putin was re-elected as president with 71.3% of the votes. After the Beslan hostage incident in 2004, Putin further strengthened the vertical power system with the president as the core by changing the method of producing local leaders and the State Duma. At the end of 2005, Russia passed the NGO Law, which strengthened the management and regulation of NGO activities. On December 2, 2007, the fifth Russian State Duma election was successfully held. United Russia Party, Russian communist party, Russian Liberal Democratic Party and Just Russia Party entered the Duma. On March 2, 2008, Medvedev was elected President of the Russian Federation, and was sworn in on May 7, then nominated Putin as Prime Minister. On May 8, the State Duma approved Putin’s nomination as prime minister, and Putin became prime minister that day. On December 4, 2011, the sixth Russian State Duma election was successfully held. United Russia Party, Russian communist party, Russian Liberal Democratic Party and Just Russia Party entered the Duma. On April 4, 2012, Russia’s new "Political Party Law" came into effect. The new "Political Party Law" simplifies the registration system of political parties,It is stipulated that from January 1st, 2013, Russian political parties with 500 party member members can apply for registration. On March 4, 2012, Putin was elected President of the Russian Federation, and on May 7, Putin was sworn in, and immediately nominated Medvedev as Prime Minister. On May 8, the State Duma approved Medvedev’s nomination as prime minister, and Medvedev became prime minister that day.

　　The Constitution was adopted by referendum on December 12, 1993 and came into effect on December 25 of the same year. This constitution is the first constitution after Russia’s independence, which stipulates that Russia is a democratic federal country with the rule of law and a presidential system of state leadership.

　　[Parliament] The Council of the Russian Federation (Parliament) consists of the Federal Council (upper house) and the State Duma (lower house). (1) At present, the Federal Council has a total of 166 deputies (parliamentarians), consisting of one representative from the power representative organ and one representative from the power executive organ of each federal entity. Its main functions are to approve federal laws, changes in the boundaries of federal entities, presidential orders on state of war and state of emergency, and to decide on overseas garrison, presidential election and impeachment, and the relationship between the central and local governments. Federal Council President valentina ivanovna matviyenko (female) (валентинаивановна) (2) The State Duma has a total of 450 deputies (members), who have been elected from all parties in accordance with the principle of proportional representation since the fifth State Duma in December 2007. It is stipulated that political parties with 7% of the votes can participate in the allocation of seats for members. In December 2011, the Law on the Election of Deputies to the State Duma was revised again, and the "threshold" for political parties to enter the State Duma has not changed, but it is stipulated that political parties with more than 5% but less than 6% of the votes can get one seat, and political parties with 6% to 7% of the votes can get two seats; The term of office of the representative was extended from 4 years to 5 years. Its main functions are to pass federal laws, declare amnesty, and agree to the appointment of the president’s head of government. The State Duma is the sixth session and was elected on December 4, 2011. There are four parliamentary groups, namely the United Russia Party (238 seats)., Russian communist party Party Group (92 seats), Just Russia Party Group (64 seats), Russian Liberal Democratic Party Group (56 seats). There are 30 committees. Sergey Yevgenyevich naryshkin (сергейевгенеьевичне), former Chief of Staff of the President’s Office.

　　[Government] The government of the Russian Federation is the highest executive organ of state power. On May 8, 2012, Putin signed a presidential decree and appointed Medvedev as the prime minister of the government. On May 21st, Medvedev’s proposal on government structure and personnel composition was approved by the President, and the new government consisted of the Prime Minister, a first deputy prime minister, six deputy prime ministers and 21 ministries. On May 8, 2013, Putin signed a presidential decree to dismiss Vladimir Yulyevich surkov, Deputy Prime Minister and Director of the General Office of the Government. On May 22nd, Putin signed a presidential decree on the nomination of Medvedev, and appointed Prikhodko, deputy director of the general office of the government, as deputy prime minister and director of the general office of the government. List of current government members: Prime Minister Dmitri Anatolyevich Medvedev (дмитрийанатол?евичм) The six deputy prime ministers are Olga Yulyev Golodets (female) (ольгаюрьевнаголоо).николаевичкозак), Deputy Prime Minister and Director of the General Office of the Government, Sergei Eduardo Prikhodko (ск Ministers are Mikhail Anatolyevich Abyzov (михаиланатолеевич), Minister of Liaison with Open Government. Viktor Ivanovich Ishayev (викторивановвичиша), Minister of Development of the Far East and Plenipotentiary Representative of the President in the Far East Federal District.Minister of Justice Alexander vladimirovich konovalov (александрвладимирое) Minister of Education and Science Dmitry Victorovici Livanov (дмитрийвиктоовичл) Minister of Culture Vladimir Rostislavovich Mezinski (владимиррростиславо) Minister of Communications and Mass Media Nikolai Anatolyevich Nichiforov (николайанатольевич)Vladimir andreyevich Puchkov, Minister of Civil Defence, Emergency Situations and Eliminating the Consequences of Natural Disasters (владиирандреевич) Minister of Health Veronica Igolevna SkoVolcova (female) (вероникаигоревнас) Minister of Labor and Social Security Maxim Anatolyevich Topilin (максиманатол?евичт)Defense Minister Sergei Kuzhugetovich Shoigu (сергейкуугетовичшойг)

　　[Administrative Division] The Russian Federation is now composed of 83 federal entities, including 21 republics, 9 border regions, 46 states, 2 federal municipalities, 1 autonomous prefecture and 4 ethnic autonomous regions.

From Moscow to Kazan, feel the power of Sino-Russian cooperation.

In 1552, Ivan the Terrible of Moscow captured the Kazan khanate established by the Tatars, and Moscow and Kazan embarked on the road of integration. More than 400 years later, a high-speed rail line built by China Company will connect the two cities more closely.

From Moscow to Kazan, Sino-Russian cooperation has blossomed. Russian capital and technology are gradually entering China, bringing benefits to the people of both countries. While adjusting themselves to meet the needs of the Russian market, these Russian enterprises are also bringing positive changes to many aspects of the Russian economy.

Bring about new changes

"Moscow City" is the central business district of Moscow, with many skyscrapers, which stands out among the Soviet-style buildings around it. AliExpress’s office is located on the 16th floor of the Empire State Building in Moscow City.

Sending parcels from China to Russian consumers and cultivating Russian online shopping habits are the "homework" that Alibaba completed in Russia from 2012 to 2016. In the attack of international e-commerce companies such as Amazon and Russian local e-commerce, Alibaba gradually won and became the largest e-commerce company in the Russian market.

When it comes to the secret of success, Liu Wei, director of AliExpress Russian Station of Alibaba, said in an understatement that all this is mainly due to the good quality and low price of goods in China.

Liu Huaqin, a researcher at the Institute of International Trade and Economic Cooperation of the Ministry of Commerce of China, believes that the infrastructure interconnection under the framework of "One Belt, One Road" has promoted the development of cross-border e-commerce between China and, and the opening of land transportation routes such as China-Europe trains has reduced cross-border transportation costs.

When Alibaba first came to Russia, Russians were not keen on online shopping, and e-commerce was marginalized in this country.

Foreign e-commerce companies such as Amazon have fully realized the taste of acclimatization in Russia, and Russian local e-commerce companies are also struggling. They are stuck in two difficult problems: first, the supply is insufficient, because most Russian goods depend on imports; Secondly, Russia has a large territory and a backward logistics system.

Backed by China, Alibaba’s supply of goods is naturally not a problem, but the logistics problem lies ahead, blocking the way.

Russia Post is an old state-owned enterprise, and its business volume and efficiency are at a low level. In this regard, Russians who usually only mail some documents do not feel anything wrong. However, during a large-scale promotion of AliExpress in Russia in 2013, a flood of China products pushed Russia Post to the forefront.

At that time, parcels from China were piled up at Russian customs. Russian buyers who used to receive packages from China one month after placing an order found that it actually took two or three months this time. Complaints and accusations against Russia Post are overwhelming on the Internet, and some people even write letters to Putin to protest. The Russian government responded quickly and quickly replaced the head of Russia Post.

Liu Wei said that Alibaba directly connected with the new leadership of Russian Post and Russian Customs to hold a meeting to discuss countermeasures. Since then, Alibaba has helped Russia to establish an electronic customs clearance system, which has improved efficiency.

Russia Post has also added outlets that can handle international postal parcels. Previously, only one city in Moscow could handle it. Later, St. Petersburg and Yekaterinburg were added.

Liu Wei said that the business volume and service level of the entire logistics industry in Russia have been improved, which has also injected new vitality into Russian economic development.

Alibaba’s growth in Russia not only promoted the development of logistics industry, but also promoted the upgrading of banking system. During the "Double Eleven" promotion two years ago, millions of buyers made payment requests online at the same time, which caused "congestion" in many Russian banking systems. Later, Alibaba helped some banks to carry out technical transformation, communicate in advance and take preventive measures before the big promotion activities. In the "Double Eleven" in 2016, Russian buyers generally reported that online payment was very smooth.

Change has occurred not only in Russian enterprises, but also in the lives of ordinary Russians.

Alibaba found a problem from the beginning. Russians not only don’t like online shopping, but even online shopping basically adopts cash on delivery, which shows that they don’t trust e-commerce. Nowadays, in order to buy goods from China online, many Russians have set up bank cards and learned to pay online. Under the service guarantee of Alibaba, Russian consumers gradually accepted the payment before delivery.

Towards localization

At the beginning of 2017, Alibaba’s employees in Russia increased rapidly, and now it has reached 70 people, most of whom are Russians. Localization is a new business launched by Ali this year, which is also the reason why Liu Wei came to Moscow.

In the past few years, most of the purchases made by Russian buyers on the AliExpress platform were cross-border China goods. Ali is selling more and more local goods to Russians to localize goods and businesses.

Liu Wei said that local goods include two categories: one is goods produced locally by Russian enterprises; The second category is the goods of foreign enterprises with branches and stocks in Russia, such as products of companies such as Apple, Huawei, Lenovo and Samsung.

Localization has greatly shortened the arrival time. It takes at least 20 days for a parcel from China to arrive. At present, buyers in big cities such as Moscow buy local goods such as electronic products, clothing, electrical appliances and maternal and child products, and they can arrive the next day.

The developed e-commerce in China has not only cultivated a huge online shopping crowd, but also helped countless small and medium-sized enterprises to develop and grow with the help of online sales. Today, Alibaba’s successful experience in China is being copied to Russian.

Russian enterprises are not strong in brand awareness and e-commerce awareness, which is precisely an opportunity for Ali.

Liu Wei said that in Russia, many businesses don’t know how to sell things online, how to release goods, set prices, do marketing and solve logistics. Alibaba selects some high-quality businesses to cooperate and create a benchmarking effect. In the initial stage, merchants only need to provide goods, and Alibaba is responsible for online sales and logistics.

At present, some Russian companies have settled in AliExpress, involving furniture, clothing, small household appliances and other industries. Alibaba hopes that these businesses can master online sales skills through the cooperation with AliExpress, which will not only expand their share in the Russian market, but also go to China, Europe and even the global market.

Great potential for cooperation

In Moscow, China elements are everywhere, from China tourists on Moscow’s Red Square, China commodities in Liu Blinault Market to Huawei experience stores on Tver Street. In Kazan, 800 kilometers away, it is not easy to search for China elements.

Kazan is the capital of the Russian Republic of Tatarstan. Before Haier came here in 2014, the foreign capital sources in the Republic of Tatarstan were mainly the United States, Germany and Turkey, and the local government didn’t know much about China and China.

Haier’s development in Russia is a process from adaptation to change. Adaptation mainly caters to the living habits of Russian consumers; The change is the change of local investment environment and industrial structure.

Many refrigerators sold by Haier in the Russian market are two meters high, which is to adapt to the narrow space of Russian kitchens. There is a folding shelf in the refrigerator to place the big soup pot.

When Haier came to Tatarstan, there was already a local refrigerator manufacturer here. The Russian company is worried about the arrival of a multinational giant like Haier.

The Investment and Development Agency of the Republic of Tatarstan believes that this is normal market competition, and Haier has brought advanced technology and high-quality products, which will help promote local enterprises to improve production efficiency and product quality.

Localization is the goal pursued by Haier. In terms of personnel, Haier has achieved localization. Haier Refrigerator Factory has recruited more than 500 local workers and sent them to China for training in batches. With the support of the local government, Haier has also established a training center for skilled workers, where local residents can apply to learn welding and other technologies for free.

After the refrigerator factory was officially put into operation last year, Haier is currently planning to establish a new factory to produce washing machines, televisions and other products. Haier’s investment and development have deepened the local government’s understanding of enterprises in China, and also strengthened the efforts to attract investment from China. President Minnihanov of the Republic of Tatarstan has repeatedly asked officials to try to introduce more China enterprises. In the past two years, more and more Tatarstan officials and entrepreneurs have come to China, on the one hand, to learn about China’s culture and business model, and on the other hand, to find partners.

Liu Huaqin said that China’s manufacturing industry is developed and Russia is rich in resources. The cooperation between the two sides is complementary and has broad prospects. However, the problem now is that there is more cooperation promoted by the government and less spontaneous behavior by the people. Some successful experiences of China can provide reference for Russia and help it make progress in opening up and marketization.

Looking forward to the future, the tide of Sino-Russian cooperation will continue to accumulate strength. Expect more changes and wait for greater gains.

(Xinhua News Agency, Beijing, July 3rd)

　　Recently, Flash Bing Co., Ltd. (referred to as "Flash") officially submitted a prospectus and plans to list on NASDAQ. Prior to this, on July 4th, official website of China Securities Regulatory Commission disclosed the filing notice about flashing overseas issuance and listing.

　　According to public information, Flash was established in 2014, which mainly provides "one-to-one delivery service" for individuals and corporate customers, specifically addressing the requirements of timeliness and security such as "delivering keys" and "delivering documents". The actual controller of the company is Xue Peng. Before the IPO, he held 22.7% of the company’s equity and 74.6% of the voting rights.

　　At the beginning of its establishment, Flash was favored by venture capital. According to Tianyancha, in March 2014, the company obtained angel round financing from Jingwei Venture Capital, amounting to several million yuan. In the following ten years, Flash has raised a total of 11 rounds of financing, involving more than 10 venture capital institutions, the most recent of which occurred in March 2021, with a financing amount of 125 million US dollars.

　　After ten years of development, flash has become the first in the segmentation field. By June 30, 2024, the company had about 2.7 million registered riders, and its service coverage was extended to 295 cities in China. According to iResearch, in 2023, the market share of flash delivery independent on-demand delivery service in China will be about 33.9%.

　　In 2021 -2023 and the first half of 2024, Flash completed orders of 159 million, 213 million, 271 million and 138 million respectively, corresponding to revenues of 3.040 billion yuan, 4.003 billion yuan, 4.529 billion yuan and 2.284 billion yuan. Flash said that according to iResearch, in the first half of this year, the company was able to charge an average price of 16.5 yuan per order, which is a significant premium compared with the prices charged by other major participants in the on-demand delivery industry.

　　Although the average unit price is high, it is limited by the characteristics of "one-to-one express delivery service", and the performance cost of each express delivery is also high, and the salary and reward paid to riders account for a large part of the income cost. According to the prospectus, in 2021 -2023 and the first half of 2024, the salaries and rewards paid to riders by flash transport were 2.751 billion yuan, 3.614 billion yuan, 3.975 billion yuan and 1.951 billion yuan, respectively, accounting for 90.5%, 90.3%, 87.8% and 85.4% of the income. The high proportion of revenue and cost has also led to the gross profit margin of Flash delivery hovering around 10% in recent years.

　　The profit level is reflected in the profit scale. From 2021 to 2022, Flash delivery recorded net losses of 291 million yuan and 180 million yuan respectively, and it didn’t turn losses into profits until 2023 with a net profit of 110 million yuan. However, it should be noted that most of last year’s profits came from government subsidies, and the operating profit related to operating conditions was only 11 million yuan. In the first half of 2024, the company continued to make profits, with a net profit of 124 million yuan, which was less than that of 0.9 yuan on average.

　　The industry believes that compared with catering service providers in the instant delivery field, the "one-to-one delivery service" of flash delivery is in a weak position in terms of traffic and user stickiness. How to improve the profit level in the future will test its operational ability. Flash said in the prospectus that the net proceeds from IPO will be mainly used to expand the customer base and increase market penetration; Create a brand image; Technology research and development; And for general corporate use.

() The operating comments of the Board of Directors in 2023 are as follows:

　　I. Discussion and analysis of business conditions

　　In 2023, the company actively responded to the complicated and ever-changing external situation, overcame difficulties, achieved record highs in business performance, increased employees’ income simultaneously, achieved the overall listing goal, made steady progress in reform and deepening, made breakthroughs in innovation, improved the governance system day by day, demonstrated its social responsibility, pushed forward the party in depth, successfully closed the year and handed in satisfactory answers, and the company’s high-quality sustainable development entered a new historical stage.

　　Marketing. The first is to strengthen brand promotion. Formulate and implement the annual brand promotion plan, organize and carry out a series of publicity activities such as "5.15" public welfare publicity, "Jiangxi is the world’s delicious and delicious in Jiangyan", "Lighting the Twin Towers and making the city beautiful together", promote strategic cooperation with catering industry associations in Jiangxi Province and various cities, and strengthen terminal publicity such as supermarkets, small shops in urban and rural areas and farmers’ markets. Vigorously promote () business integration development, formulate e-commerce development plans, and enhance the brand influence on the head e-commerce platform. The second is to increase the synergy between production and sales. During the reporting period, four new varieties of salt, such as small package grain salt, were introduced. The trial production of 99.8% high-purity salt was successful, calcium chloride was put into production smoothly, and the product structure was enriched and optimized. We will continue to improve the management of product transportation and unified warehouse allocation, coordinate production logistics and transportation, ensure the stable supply of salt market, and promptly and effectively quell the "8.24" salt snapping storm in the province. The third is to fully increase market share. We will fully seize market opportunities, serve the development of new energy industry chain in the province, increase strategic cooperation with high-quality leading enterprises such as lithium batteries, photovoltaics and glass, and further optimize the customer structure of soda ash. Firmly grasp the main force of salt supply in channel positioning, and during the reporting period, the sales volume of small packaged salt in the province exceeded 100,000 tons, with a market share of over 70%, a record high since the salt reform. Fourth, the export scale has grown steadily. During the reporting period, seven new exporting countries, including Britain, Saudi Arabia, New Zealand and United Arab Emirates, exported 368,800 tons of products and earned about US$ 45.19 million. According to the data released by the General Administration of Customs,The company’s salt export accounts for more than 30% of the total national salt export for many years, and its export share is leading the country. Among them, the company’s export of salt to Hong Kong accounts for over 80% of the total export of salt from the Mainland to Hong Kong, and the export of salt to Vietnam accounts for over 70% of the total export of salt from China to Vietnam.

　　Production and operation. The first is to ensure the steady operation of production. Make full use of the intelligent factory platform, strengthen the management and optimization of the whole production process, strengthen the equipment operation management, keep the dynamic steady-state operation time above 95%, and the annual output of saline-alkali calcium products has reached a new high. The second is to continue to tap the potential internally. The results of energy saving, carbon reduction and consumption reduction are obvious. The average steam consumption of alkali products decreased by 7.84% and limestone consumption decreased by 4.93%. The energy consumption of light and heavy soda ash decreased by more than 6% year-on-year, approaching the national benchmark level; Increase the technological transformation of energy-saving process equipment. A number of energy-saving technical transformation projects, such as waste heat recovery of steam condensate from soda calcination, high-temperature resin water production in power plant and waste heat recovery of secondary condensate from salt and calcium, have been completed successively, saving 10,000 tons of standard coal annually. Strengthen the management of procurement bidding, optimize the procurement pricing mechanism of important bulk raw materials such as coal, and further reduce the procurement cost. Constantly broaden the cooperation channels of logistics and transportation, and strive to reduce logistics costs. The third is to guard the bottom line of product quality. Carry out special actions to improve quality, strengthen the construction of quality management system, and strictly implement three-level quality grid monitoring. Successfully passed the on-site audit of the replacement certificate of the national salt fixed-point production enterprises. Build a high-standard testing laboratory and pass the on-site evaluation by China National Accreditation Committee for Conformity Assessment (CNAS).

　　Scientific research and innovation. Companies adhere to the market-oriented, strategy-driven, relying on innovative platforms to promote the construction of science and technology center projects, strengthen cooperation with Industry-University-Research of Chinese Academy of Sciences, East China University of Science and Technology and other research institutes, and focus on technological innovation and key technology research in process upgrading, energy saving and emission reduction, new product research and development, carbon capture and utilization, lithium extraction from brine, salt cave energy storage (gas), digital transformation, etc. Jointly applied for the research project of Jiangxi Province’s major scientific and technological research and development project "Research and demonstration of key technologies of compressed air storage power generation in salt caves" in 2023, completed the registration of five scientific and technological achievements, obtained six software copyrights in intelligence, and obtained 37 new authorized patents, including four invention authorized patents. The affiliated company, Jingyao Salinization, was selected as the "5G+ Industrial Internet" demonstration enterprise in 2023 and the third batch of manufacturing pilot (cultivation) enterprises in Jiangxi Province; The affiliated enterprises Fidelity Salt Chemical and Jiangyan Packaging were awarded the title of "Innovative Small and Medium-sized Enterprises in Jiangxi Province" and "Specialized and Special New Small and Medium-sized Enterprises in Jiangxi Province" in 2023. Jiangyan Packaging also won the honorary title of "Jiangxi Science and Technology SMEs" in 2023.

　　In terms of project construction. The company firmly established the concept of "project is king". During the reporting period, Fidelity retired from the city and entered the garden, and the intelligent project of 600,000 tons/year salt products entered the final stage. The trial production of the whole line of small packaging was completed, which has met the production conditions and is expected to be put into production in April 2024. The pipe network of the cogeneration central heating project in Zhangshu Industrial Park has been completely completed, and the power access system has completed the interconnection of important equipment, which is expected to be completed and put into operation in the third quarter of 2024. The high-strength calcium sulfate project changed from technical research to achievement transformation stage, which broke ground in December and is expected to be put into production in the second quarter of 2024. The energy-saving technical transformation project of soda plant was promoted in an orderly manner. The procurement of related equipment and the bidding for building construction have been completed. The energy-saving technical transformation project of salt and nitrate plant has been completed, and it has the conditions of single machine and linkage commissioning, and it will enter the trial production stage in the first quarter of 2024. Science and Technology Innovation Center completed the project establishment and design work.

　　Governance efficiency. The company focuses on standardized governance and improves management efficiency in all directions. First, the three-year action of reform and innovation ended with high quality, and the reform achievement was rated as Grade A. The affiliated company Jinghao Salt Chemical Company was successfully selected as the "Double Hundred Actions" enterprise of state-owned enterprise reform of the State Council SASAC. The second is to carry out in-depth benchmarking to create value. Implement the target requirements of "one profit and five rates", continue to benchmark and create targets, strengthen the guidance of business indicators, realize the simultaneous improvement of benefits and income, and further strengthen employees’ sense of acquisition and happiness. The intensity of R&D investment and the efficiency of scientific and technological output have been continuously improved, the overall asset-liability ratio has been low, and assets are safe and of good quality. The third is to strengthen basic management and consolidate the compliance management system. Give full play to the supervision forces such as discipline inspection, auditing and legal affairs, standardize the whole process system such as external information disclosure and internal report on major issues, and establish a "firewall" for compliance operation of listed companies. During the reporting period, it was awarded the honors of "Jiangxi Social Responsibility Enterprise", "Jiangxi Leading Enterprise of the Year", "Excellent Practice Case of Rural Revitalization Project of National Listed Companies" and "Excellent Case of Corporate Governance".

　　

　　Ii. the industry in which the company is located during the reporting period.

　　1. Salt industry

　　According to the classification of uses, salt products can be divided into salt and industrial salt. Salt is a necessity for residents’ daily life, with relatively stable production and sales volume and weak demand periodicity. On the whole, the existing domestic salt production capacity is greater than the consumption demand, and there is a certain degree of oversupply. At the same time, due to the promotion of salt reduction movement and the overall stability of population size, the total domestic salt consumption is stable at around 10 million tons, and there is a slow downward trend. Since the salt reform abolished the regional restrictions and price restrictions on salt production and marketing, all provincial salt wholesale enterprises have carried out cross-regional business, and the differentiated competition in the industry has become increasingly fierce. From the point of view of product price, with the intensification of competition among major salt enterprises, the wholesale price of salt has declined, but the price of salt at Shangchao terminal has remained basically stable, and profits have gradually shifted from wholesale enterprises to retail enterprises. Therefore, enterprises with integrated production and marketing and strong channel control ability have stronger ability to cope with challenges. As a bulk raw material, the production and sales of industrial salt mainly depend on the downstream operation of the two alkali industries, with high price sensitivity and obvious periodicity. At the same time, as a basic raw material for industry, industrial salt has a high degree of homogeneity. With the improvement of energy conservation and environmental protection requirements, the technology, process and equipment are constantly upgraded, forming a salt enterprise with scale effect and cost advantage, and its competitive advantage is becoming more and more obvious.

　　2. Soda industry

　　Soda soda is a basic chemical raw material, which is widely used in glass, chemical industry, light industry, paper making, textile and other industries, with strong periodicity. From the supply side, there is little difference between the quality and performance of soda ash products, and the competitiveness is mainly reflected in the production cost. In 2023, the production capacity of soda ash industry will be greatly improved, and the proportion of natural soda will gradually increase, and the market competition will be intensified. With the strengthening of environmental protection, energy conservation and emission reduction, some inefficient production capacity will gradually withdraw from the market in the future, and enterprises with resource advantages, cost advantages, technological advantages, capital advantages, management advantages and circular economy model of the whole industry chain will be in a favorable position in the future competition. From the demand side, the glass industry is the most important downstream industry of soda ash. Under the background of peak carbon dioxide emissions, carbon neutrality and national strategy, the rapid growth of newly added photovoltaic installed capacity drives the growth of photovoltaic glass demand, which further drives the demand for soda ash. In addition, with the development of new energy automobile industry and the increase of green energy supply such as wind, light and water, the demand for energy storage batteries will gradually increase. As an essential material for lithium carbonate production, soda ash is expected to contribute to the new demand.

　　

　　Iii. Business of the Company during the reporting period

　　(1) Main business

　　Underground mining of rock salt; Research and development, production, processing and sales of salt products such as salt, industrial salt and sodium sulfate and salt chemical products such as soda ash and baking soda.

　　(2) Business model

　　The company has gradually built a perfect integrated business model of production and sales. The company has abundant upstream salt mine resources, and promotes the group operation mode of centralized procurement, production and sales of bulk materials.

　　Production: according to the mode of "unified planning and fixed production by sales", the annual production plan is made according to the stable customer demand, the expected incremental orders in the market and the inventory reserve plan.

　　Sales: Salt and salt chemical products are sold to domestic and foreign markets. The company’s salt (edible small package salt, salt for food processing) business adopts existing channels, self-built branches and self-built sales outlets for direct sales and wholesale. Edible salt is a necessity for residents’ daily life, and the production and sales volume are relatively stable, basically without periodicity. Industrial salt and salt chemical products are mainly sold to customer terminals through direct selling and trader mode, with the help of traders with qualified business qualifications, and the sales are all buyout. Downstream manufacturers and customers mainly include fine chemicals, glass, new energy and other industries, and the customer base is relatively stable.

　　R&D: Independent internal R&D is carried out through its own provincial innovation platform, namely, Jiangxi Underground Recycling Engineering Research Center of Rock Salt Resources and Jiangxi Jinghao Salt Chemical Co., Ltd. Technology Center. At the same time, it maintains long-term and stable R&D cooperation with research institutes inside and outside the province, such as East China University of Science and Technology, Wuhan Institute of Geotechnical Mechanics of Chinese Academy of Sciences, Jiangxi University of Science and Technology, etc., and jointly builds R&D platforms to carry out R&D work.

　　

　　Iv. analysis of core competitiveness during the reporting period

　　(A) the advantages of well mineral salt resources

　　Jiangxi province is a province with large salt resources in China, in which the production capacity of well and mineral salt ranks in the forefront of the country, and well and mineral salt has more advantages in production continuity and supply stability. The rock salt resources in Jiangxi Province are located in Qingjiang Basin (now Zhangshu City and Xingan County). The "Qingjiang Yantian" covers an area of 133.06 square kilometers and has a total reserve of more than 11 billion tons. Salt raw materials are collected from underground deep well rocks below 1,000 meters. The average grade of sodium chloride in a single seam of Qingjiang rock salt deposit is as high as 96.23%, and the average grade of sodium chloride in most seams is between 50% and 80%, so the mining conditions are superior. All the quality indexes are higher than the national standards, and it is high-quality mineral salt. Jinghao Salt Chemical Company and Fuda Salt Chemical Company are adjacent to Qingjiang rock salt deposit. The mining rights of the three mining areas have a total of 640 million tons of their own rock salt resources, which are of excellent quality and provide a solid resource guarantee for the company’s long-term sustainable development.

　　(B) Green circular economy and comprehensive cost advantages

　　The company takes the domestic leading and international advanced underground circulating alkali-making process as the main chain, and connects the whole salt-making and salt chemical industry chain in series with the comprehensive utilization of light calcium liquid alkali slag and salt-making condensed water as the key point. Based on the absorption and introduction of underground circulation technology, new technologies such as two-phase flow circulation well injection were independently developed, and the underground circulation mode was put forward, which solved the problems of temperature reduction, transportation and well injection in the two-phase transportation of soda ash calcium liquid alkali slag. After the waste slag was injected into the well, it was used as the filler of the mined-out rock salt solution cavity, which not only strengthened the safety of the mined-out solution cavity, but also solved the treatment costs such as dam building and filter pressing, and solved the pressure of environmental protection on the ground, and effectively solved the treatment cost of soda ash liquid calcium alkali slag by ammonia-alkali method. At the same time, based on the exploitation of underground mineral salt, the company exploited low-nitrate brine (used to prepare soda ash and baking soda), nitrate brine (used to prepare salt products and mirabilite) and calcium brine (used to prepare salt products and calcium chloride products) through the combination of dilute calcium solution and underground mineral resources with different components, and completed the purification, deployment and transportation of brine through the brine deployment center. Domestic advanced technology with independent intellectual property rights is adopted to complete purification, allocation and transportation, and graded reuse of condensed water, so as to realize resource recycling in the whole process, zero discharge of production wastewater and waste liquid, low product energy consumption and high resource utilization rate. A new model of green circular economy for comprehensive utilization of resources is constructed, and a comprehensive cost competitive advantage is formed. Besides,The company has three 700t/h high-temperature and high-pressure circulating fluidized bed coal-fired boilers and two 55MW back-pressure steam turbine-generator sets in its own thermal power station, which ensures the production of steam in the company’s existing devices, realizes most self-sufficiency in electricity, and has comprehensive benefits such as energy saving and environmental protection.

　　(C) the advantages of integrated production and marketing

　　The company has absolute advantages in production qualification, resource reserve and comprehensive production cost, and is one of the first modern joint-stock enterprises in the industry to realize the integration of production and sales. The company has built two modern production bases, namely, Jinghao Salinization and Fuda Salinization, and formed two core business segments, namely, salt making and salt chemical industry, which have obvious characteristics and strong competitiveness. It has a complete procurement, production and sales system, and Jinghao Salinization and Fuda Salinization have both passed the national high-tech enterprise certification. With the further extension of the company’s industrial chain, the upstream and downstream of the industrial chain have built a stable and mutually beneficial co-production and co-marketing system with win-win cooperation, and the scale cost advantage has been further enhanced.

　　(D) Channel advantages

　　Based on Jiangxi salt market, the company has built a commercial circulation network all over the province’s urban and rural areas, realized the intensive cultivation and channel sinking of the salt market in Jiangxi Province, stabilized the carrying capacity and value of the channel, occupied a dominant position in the salt market in Jiangxi Province, and was the main supplier of salt products in southern China. At the same time, the company launched an e-commerce platform and live delivery, and opened up a variety of online sales channels. In addition, the export business has been increased year by year. The company’s products are sold to Hong Kong, Macau, Taiwan Province and other regions, as well as countries and regions such as Britain, Saudi Arabia, New Zealand, United Arab Emirates and Southeast Asia. The export volume of salt accounts for more than 30% of the total national export volume, ranking the leading position in the country.

　　(E) Market location advantages

　　Yichun City and Xinyu City, Jiangxi Province are important lithium battery material production bases and photovoltaic industry gathering places in China, which are important sales markets for the company’s soda ash products and close to downstream industry gathering places, creating good conditions for the company to develop and serve high-quality customers. In addition, Guangdong, Fujian, Zhejiang and other provinces bordering Jiangxi Province are one of the largest consumption regions of chemical raw materials in China, which are close to the consumer market and have few competitors in the regional market, forming a relatively obvious market location advantage.

　　

　　V. Main operations during the reporting period

　　In 2023, the company actively responded to the complex and ever-changing external situation. The company adhered to the goal of high-quality development, focused on key difficulties, strived for progress steadily, based on innovation, improved quality and efficiency, and promoted a substantial increase in operating performance throughout the year. The company achieved a total operating income of 2.888 billion yuan; The total profit was 590 million yuan, a year-on-year increase of 17.89%; The net profit attributable to shareholders of listed companies was 495 million yuan, a year-on-year increase of 17.47%.

　　

　　VI. The Company’s Discussion and Analysis on the Company’s Future Development

　　(A) the industry pattern and trends

　　(II) Company development strategy

　　Adhere to the strategic main line of comprehensive recycling development and utilization of salt resources, focus on serving the national strategy, serve the overall development of the province, and serve the social and people’s livelihood security. Based on salt, strengthen and expand the strategic function of salt as "the ancestor of all kinds of flavors, the mother of chemicals, the foundation of new energy and the foundation of new materials".

　　Focus on the main business, consolidate and strengthen the salt chemical sector, and build a competitive barrier for comprehensive utilization of salt resources; Enlarge the salt production and circulation sector to create a second growth curve; Accelerate the integration into Shuangxin (new energy and new materials) track, develop new businesses such as salt cave energy storage (gas) and comprehensive utilization of carbon dioxide, cultivate new growth poles, and accelerate the construction of a leading salt industry group in China.

　　(3) Business plan

　　In 2024, the company will focus on the overall goal of "enhancing core competitiveness and promoting high-quality development", and take advantage of the situation and forge ahead. First, strive for strong management, promote industrial transformation and brand upgrading, and strive to create a "value river salt." Focusing on improving the comprehensive recycling value of salt resources, we will further build, extend and strengthen the chain, accelerate the project under construction to achieve stable production and promote the high-end, green and intelligent development of salt making and salt chemical industry. Promote the "horizontal integration" of the salt industry chain, release the synergistic advantages of production and marketing, consolidate and enhance the market share of salt in the province and the leading edge of overseas markets, and vigorously open up markets outside the province. The second is to take the opportunity of reform, deepening and upgrading actions, comprehensively set standards and create standards, and strive to create a "vibrant river salt". Promote the long-term modernization of corporate governance and operating mechanism. Strengthen the training of cadres and talents. Implement the company’s talent development plan and training plan, do a good job in the construction of enterprise cadres’ talent team, and help the strategy of "strengthening enterprises through talents". According to the assessment orientation of "one profit and five rates", we will improve the assessment index system of high-quality development and solidly promote the company’s "14 th Five-Year Plan" objectives. The third is to persist in scientific and technological innovation to achieve green transformation and development, and strive to create "innovative river salt". We will deepen cooperation with Industry-University-Research and continue to promote the implementation of key technology and key product innovation projects. We will promote major projects under construction and research and development, such as high-strength calcium sulfate, energy storage in salt caves, lithium extraction from brine and comprehensive utilization of carbon dioxide, and continue to promote the green transformation of enterprises. Accelerate the construction and digital transformation of science and technology innovation center, and build the company’s intelligent production, intelligent management, intelligent operation and intelligent warehousing system.Realize intelligent production and digital management. The fourth is to highlight the leadership of party building, continue to promote the integration of study and implementation with production and operation, and strive to create "diligent and honest salt". Strictly implement the "three majors and one big" decision-making system, integrate the construction of diligence and honesty into the overall development of enterprises, and give play to the effectiveness of supervision and governance. Encourage and guide managers at all levels to dare to take responsibility and do good deeds, and thoroughly practice the company’s responsibility culture. The fifth is to fulfill the mission of state-owned enterprises and strive to create a "responsible river salt". Coordinate development and safety, implement the requirements of rural revitalization and safe construction, focus on preventing and resolving various risks, do a good job in environmental protection and social responsibility disclosure, promote the development achievements of enterprises to benefit more cadres and workers, and create a good atmosphere of harmony, entrepreneurship, harmony and peace.

　　(4) Possible risks

　　1, the macro environment and the risk of product price fluctuations.

　　The company’s main products, such as industrial salt and soda ash, belong to bulk raw materials, and the company’s operating performance is greatly related to the macroeconomic prosperity and the development of downstream industries. Commodity prices are influenced by economic environment, supply and demand and other factors. If the future macroeconomic uncertainties lead to downward pressure on the economy, it will inhibit the sustained growth of the company’s performance. The company will strengthen the prediction of economic operation and market, optimize production technology and flow while improving the efficiency of product development and utilization, improve production efficiency, and strive to reduce production and manufacturing costs. At the same time, it will actively expand the market, increase market share, increase production and sales, and reduce business risks brought about by price fluctuations.

　　2. Market operation risk

　　With the progress of salt reform, the independent operation of salt enterprises across provinces has intensified the competition in the salt market. If the competition in the salt market continues to increase in the future and the price fluctuation of salt increases, it may have an impact on the company’s performance. The company has the strength to actively go out and seize the market across regions. The company will pay close attention to the industry development and market changes, and make timely response strategies to open up a broader space for the company’s development.

　　3. Safety and environmental risks

　　As a chemical production enterprise, the company has certain safety and environmental protection risks. However, the company attaches great importance to safety production, has established a perfect safety production management system in accordance with relevant national laws and regulations, and has continuously accumulated rich experience in preventing safety production accidents. At the same time, under the background of the national development strategy of "peak carbon dioxide emissions, carbon neutrality", various pollution control and emission reduction measures have been implemented, new technologies and new processes have been adopted to carry out energy-saving and carbon-reducing technological transformation, and a set of environmental protection related systems have been established and effectively implemented, so as to continuously build green factories. The company’s existing production devices and investment projects with raised funds meet the requirements of national industrial policies on industrial layout, device scale and technology, energy consumption and environmental protection.

Our wallets will eventually shrink more and more, regardless of whether the salary rises or not. Today, when roadside stalls are all paid by scanning code, fewer and fewer people will go out with a lot of cash.

The trend of cashless society is spreading all over the world. Recently, consulting firm Capgemini and BNP Paribas jointly released the World Payments Report 2018, which counts the cashless transactions in many countries around the world.

According to the report, in the reporting period (2016), the country with the largest number of cashless transactions was the United States, ranking first with 148.5 billion transactions, the euro zone ranked second with 74.5 billion transactions, and China, with the most developed mobile payment, ranked third with 48 billion transactions.

Although the number of cashless transactions in China is less than one third of that in the United States, the growth rate of the share of cashless transactions ranks second in the world. The report predicts that by 2021, the total amount of cashless payment transactions in China will surpass that in the United States and become the first in the world.

In terms of per capita times, Sweden has become the country with the largest number of per capita non-cash payments with 461.5 per capita electronic transactions. Sweden was the first country to print paper money, but it may also be the first country to eliminate cash. There is another interesting true story about the cashless society in Sweden:

A man broke into a bank. "robbery! I want cash! The bank clerk gave him a cold look, pointed to a sign on the wall saying "no cash place" and told him that the bank had no cash and his demands could not be met. The robber was puzzled. Before leaving, he asked the staff, "Where else can I go? 」

The report pointed out that the rapid growth of cashless payment in China benefited from the large popularity of mobile payment. A report by Better Than Cash Alliance, a subsidiary of the United Nations, pointed out that the market size of social network payment (Alipay and WeChat) in China reached 2.9 trillion US dollars in 2016, which increased 20 times in the past four years. At present, Alipay and WeChat payment have occupied more than 90% of the mobile payment market in China.

In recent years, people in China have also strongly felt the convenience brought by mobile payment. From eating, shopping, watching movies, buying food in the vegetable market to taking the bus and subway, you can basically use mobile payment to solve all the consumption scenarios you can think of.

Capgemini predicts that the global digital transaction volume will increase from $598 billion to $876 billion between 2018 and 2021. In Asia, led by China, digital payment will lead the world with a compound growth rate of 29% in the next four years, while the growth rates in North America and Europe are much slower, both less than 10%.

In fact, in terms of the scale of mobile payment, China is already the first in the world. According to the data of Forrester Research, in 2016, the mobile payment market in China reached 9 trillion US dollars, the mobile payment market in the United States reached 112 billion US dollars, and the mobile payment market in China was nearly 90 times that in the United States. In 2017, the scale of mobile payment transactions in China has exceeded 200 trillion yuan, ranking first in the world.

But why in Capgemini’s report, the United States is the largest country without cash payment. This is related to the statistical method of the report. In addition to mobile payment, the "no cash" in the report also includes cheque, debit card, credit card payment, credit transfer and direct debit transactions.

It is not difficult to explain why the United States, where mobile payment is underdeveloped, still has the largest cashless transaction volume in the world. The United States has a mature credit card system, and credit cards have become the most mainstream payment method for the American people, with 40% of the total global credit cards coming from the United States.

However, the high maturity of the credit card system has greatly inhibited the development of mobile payment in the United States. A large number of concessions are tied to credit cards, and the American people have no incentive to loosen their credit cards at all.

The development of mobile payment in China far exceeds that in Europe and America. A deeper reason is that China consumers have not formed the habit of credit card consumption, and it is easier to accept mobile payment. According to a report by Goldman Sachs, China people have an average of 3.6 debit cards, but only one third of them have credit cards, which forms two extremes with the United States.

In addition, Apple CEO Tim Cook also talked about China Mobile Payment in an exclusive interview with Ai Faner some time ago. He put forward a novel point of view:

China has not experienced the so-called desktop Internet stage, but embraced the mobile Internet directly, so consumers in China do not have the burdens of the desktop Internet era in their minds, which explains to some extent why the mobile payment share in China is so high.

If the lack of credit card consumption habits is the core reason for the rapid development of mobile payment in China, then the popularity of smart phones and 4G networks has cleared the last obstacle and reconstructed the whole offline consumption scene with the help of QR codes.

A colleague of Ai Faner once encountered a strange thing when she was shopping. When she took out a hundred-dollar bill to pay the bill, the cashier froze for a few seconds because no one had paid in cash for too long.

When was the last time you spent money in cash?

The title map comes from:

　　It is a common phenomenon that the fan of the air conditioner turns to the compressor and does not start, which may be caused by many reasons. This article will introduce several common reasons and provide corresponding solutions.

　　First, the power supply problem

　　When the fan-to-compressor of the air conditioner is not started, it is first necessary to check whether the power supply is normal. You can check whether there is electricity in the power socket and whether the power cord is damaged. If there is a problem with the power supply, it is necessary to replace the power cord or power socket in time.

　　Second, the compressor is damaged

　　If the failure to start the fan-compressor of the air conditioner is caused by the damage of the compressor, the compressor needs to be replaced in time. When buying a new compressor, you need to pay attention to the consistency of brand and model to avoid compatibility problems.

　　Third, the capacitance problem

　　Capacitance is another common reason why the fan-to-compressor of the air conditioner is not started. The function of the capacitor is to provide the starting power supply. If the capacitor is damaged or aged, the compressor will not start. The solution is to replace the capacitor or repair the capacitor.

　　Fourth, the temperature sensor problem

　　The temperature sensor is one of the key factors that the fan-to-compressor of the air conditioner does not start. If the temperature sensor is damaged or the signal interferes, the compressor will not start normally. The solution is to replace the temperature sensor or carry out signal interference processing.

　　Five, air conditioning internal fault

　　The internal fault of air conditioner is one of the most common reasons why the fan-compressor of air conditioner is not started. It may be caused by internal component damage or short circuit. The solution is to ask professional air-conditioning maintenance personnel for inspection and maintenance.

　　Solution:

　　Check whether the power supply is normal and replace the power cord or socket.

　　Check whether the compressor is damaged and need to be replaced.

　　Check whether the capacitor is damaged or aging, and it needs to be replaced or repaired.

　　Check the temperature sensor for damage or signal interference, and need to be replaced or processed for signal interference.

　　Try to avoid internal faults of the air conditioner, such as damage of internal components or short circuit, and it is necessary to ask professional air conditioner maintenance personnel for inspection and maintenance.

　　It is a common air-conditioning failure that the fan of the air-conditioning unit turns to the compressor, which may be caused by many reasons, such as power supply problem, compressor damage, capacitance problem, temperature sensor problem or air-conditioning internal failure. Solutions include checking power supply, replacing compressor, replacing capacitor or repairing capacitor, replacing temperature sensor or processing signal interference. When using the air conditioner, it is necessary to pay attention to maintenance and avoid the occurrence of internal faults of the air conditioner. In case of air conditioning failure, it is recommended to contact professional air conditioning maintenance personnel for inspection and maintenance in time.

　　In the name of "counterfeiting", the act of making profits through malicious complaints will be restricted from next month. On January 1, 2020, the Interim Measures for Handling Complaints and Reports of Market Supervision and Management (hereinafter referred to as the Interim Measures) newly issued by the State Administration of Market Supervision will be officially implemented, which clearly stipulates that the complaints initiated by "not buying or using goods or receiving services for the needs of daily consumption, or not proving that there is a dispute between consumers and the respondent" will not be accepted by the market supervision and management department.

　　Professional claimant

　　Extortion in the name of counterfeiting

　　In recent years, a considerable number of professional claimants have appeared. They take advantage of the loopholes in the shelf life of goods and the description of advertising language, deliberately buy in large quantities, demand compensation from merchants, and even become professional claimants. These professional counterfeiters are usually parasitic on major e-commerce platforms, extorting money from merchants in the name of counterfeiting, using punitive damages for their own profit or taking the opportunity to extort money from merchants, and some behaviors seriously violate the principle of good faith, ignore judicial authority and waste judicial resources.

　　According to a survey conducted by the Shanghai Industrial and Commercial Department in 2016, among the occupational claims received by the 12315 Center in the first half of that year, only 20 cases really constituted consumer fraud after investigation, and the remaining 99.83% of the enterprises claimed had no substantial consumer fraud.

　　"Legal Daily" once reported that some counterfeiters used cotton cloth dipped in special medicine to erase the production date of goods, or used needles to stick holes in bread to claim compensation from merchants.

　　"Professional Chihuo"

　　If you receive a refund, you will be sued by Taobao.

　　The so-called "professional foodie" (only refund and no return) is a nickname for a professional claimant who has changed his technique on the Internet. Zhou, a Taobao buyer, registered a Taobao account with his identity information last year and began to place orders crazily, with 633 transactions a month.

　　Among them, from June 7 to June 16, 2018, 289 orders were placed, 281 refunds were applied for that month, 277 refunds were successful, and the actual refund amount was 3,854.54 yuan; During the period from July 1 to July 5, 2018, 344 orders were placed, 343 refunds were applied for that month, 335 refunds were successful, and the actual refund amount was 18,842.53 yuan. In the past month or so, Zhou has placed a total of 633 orders, only 624 applications were refunded, and 612 refunds were successful, amounting to more than 32,000 yuan. After receiving the goods, Zhou applied for 624 refunds but refused to return them.

　　On December 19, 2018, Taobao sued Zhou to Hangzhou Internet Court, demanding that the court order the defendant to compensate Taobao for its economic losses and reasonable expenses (legal fees) of 10,000 yuan.

　　Taobao believes that Zhou’s malicious refund behavior is an abuse of membership rights and a serious violation of the service agreement, which has caused a serious negative impact on Taobao’s economy and goodwill and should compensate for the losses.

　　After trial, Hangzhou Internet Court held that the application for refund only initiated by defendant Zhou obviously did not conform to ordinary people’s shopping habits, and the reasons for refund were repetitive and single. His behavior was an abuse of the rights of Taobao platform members, which damaged the reputation of Taobao sellers who operated honestly and legally, interfered with the normal operation order of Taobao, and made Taobao spend more material resources to deal with the defendant’s false complaints, causing actual losses to Taobao, and directly destroyed the integrity and fairness that Taobao and the whole society jointly advocated and devoted to building and maintaining. The court ruled that the defendant Zhou compensated Taobao for its economic loss of 1 yuan and reasonable expenses (legal fees) of 10,000 yuan. It is understood that this case is the first judgment made by the court in a series of cases in which Taobao sued for malicious refund.

　　Form an industrial chain

　　Showing a trend of gang specialization

　　The routine of malicious claims is getting deeper and deeper, even showing the trend of gang, specialization, scale and stylization, which is embodied in mentoring, training and output, focusing on packaging and publicity defects.

　　Professional claims consume four to five times as much resources as normal complaints, and public resources are squandered by a few gangs, which makes it impossible to deal with problems that really affect consumers and market order.

　　Official website, a law firm, shows that there are dozens of cases in which professional counterfeiters claim compensation. The Beijing Youth Daily reporter saw that Xiaomei, the owner of the online shop, said that a product sold in her shop was sold in bulk because of its large packaging, and it was caught by the professional counterfeiter "buyer" without QS label. The other party said, "Claim 10 times, and only refund is not returned". The store estimated that this single order of dried fruits with a price of more than 100 yuan, in addition to the loss of principal, had to pay compensation to 1000 yuan, which caused heavy losses. According to Xiaomei, there are more than 30 complaints from stores similar to her.

　　Text/reporter Yan Lishuang

　　Unlike professional counterfeiting,

　　The "malicious claims industry observation report" pointed out that, unlike professional counterfeiting, "professional claims" are often extorted in the name of counterfeiting. The general path is "one buy, two talk, three report, four review and five lawsuit".

　　Number of malicious complaints

　　In September this year, the symposium on professional claims held by China Market Supervision Newspaper revealed that in recent years, the number of malicious complaints and reports of "professional claims" initiated in the name of "counterfeiting" and "safeguarding rights" exceeded 1 million each year.

　　Governance means

　　Many parties have called for curbing the frequent occurrence of vicious claims management documents.

　　With the social harmfulness of occupational claims becoming increasingly prominent, the voice of curbing occupational claims is getting higher and higher. At the recent 2019 Internet Law Conference, the "Malicious Claims Industry Observation Report" was released. According to the Report, professional claims have affected businesses, platforms, regulatory authorities, judicial departments and other parties, undermined the market business environment, and encroached on the judicial law enforcement resources for consumers’ legitimate rights protection.

　　According to public information, nearly 40 NPC deputies have put forward suggestions to standardize occupational claims. For example, Chu Xiaoqin, a deputy to the National People’s Congress, put forward at the two sessions of the National People’s Congress in 2018 that the motive of "professional claims" is not to purify the market, but to use punitive damages to make profits for themselves or take the opportunity to extort money from merchants. Some behaviors seriously violate the principle of good faith, ignore judicial authority and waste judicial resources. Therefore, she suggested gradually curbing the profit-making counterfeiting of professional claims.

　　Since the beginning of this year, the central government’s governance documents on occupational claims have also been issued frequently. On May 20th, the Central Committee of the Communist Party of China and the State Council issued the Opinions on Deepening Reform and Strengthening Food Safety, stating that "malicious reporting of illegal profits should be severely cracked down according to law".

　　On August 8th, the General Office of the State Council issued the Guiding Opinions on Promoting the Healthy Development of Platform Economy, demanding to effectively protect the legitimate rights and interests of participants in the platform economy and crack down on extortion in the name of "counterfeiting".

　　"Standardizing profitability according to law ‘ Counterfeiting ’ And claims. " On September 6th, the State Council issued the Guiding Opinions on Strengthening and Standardizing Post-event Supervision, which also made this clear.

　　In its reply to Li Changqing, a representative of the National People’s Congress, at the end of August this year, the General Administration of Market Supervision made it clear that occupational claims have deviated from the legislative intent of the civil punitive damages system stipulated by laws such as the Consumer Protection Law, and will cooperate with the Ministry of Justice to issue the Regulations on the Implementation of the Consumer Protection Law as soon as possible, so as to specify in detail that defects such as advertising, labeling and instructions that do not affect the quality of goods or services and will not mislead consumers are not fraudulent acts.

　　On May 15th, Bao Junyue’s official interior map was officially exposed. The new car adopts the new Joy Box interior design language, providing two interior color schemes of "self-black" and "monologue", which integrates comfortable touch enjoyment, free stretching space and rich play experience, bringing users an immersive driving experience.

　　Joy Box play cockpit creates a unique play world for young people.

　　Facing the young urban players who pursue individuality and quality, Bao Junyue also uses the unique interior design language of "Joy Box- Play Cockpit" to create a comfortable atmosphere through clever layout and rich configuration.

　　Bao Junyue also has two interior colors of "self-blackness" and "monologue", and the eclectic two-color emotional interior naming shows the young people’s attitude towards life. The highest humor is self-blackness, and the interior of "self-blackness" adopts the combination of overall physical black and functional green to create a free fun like wandering in an outdoor forest; The most sincere dialogue is monologue, and the interior of "monologue" adopts the color matching method of beach beige and gun gray metal to create the comfort and relaxation of enjoying yourself in the city.

　　Superior cockpit with Q-bomb big seat enjoys comfortable quality.

　　Bao Junyue is also equipped with a high-quality cockpit, which makes what you see, touch, smell and feel comfortable. Bao Junyue also uses 100% leather soft covering in all high-frequency contact areas of human body, with a soft covering area of 1.16m2 As the only vehicle of the same class, the coverage area of high-grade fog-sensitive leather is 0.64m2, and skin-friendly environmental protection materials are applied in many places in the cockpit. The smell of the new car has reached the global GM odor standard level of 6.5, leading the industry level, and it is equipped with automatic frequency conversion air conditioning, creating a comfortable and quiet enjoyment space for users.

　　Bao Junyue is also equipped with the most comfortable Q-bomb seat in its class, which is made according to 95% ergonomic data of China. The four items of seat comfort are the best in its class. The total back contact area of Bao Junyue’s seat is 94626 mm2, which is the largest in its class. The contact area of seat cushion is 110903 mm2, which is the largest in its class. The contact length of seat cushion is 406mm, which is the longest in its class, and it is equipped with the only front independent headrest in its class, which gives users a comfortable and safe ride experience. The main driver’s seat comes standard with 6-way electric adjustment. In addition, the top driver’s assistant driver is equipped with 4-way electric adjustment, which brings the most convenient and high-quality driving experience of the same level.

　　Leading the same level of space layout, driving is easy and comfortable.

　　According to the user’s daily travel habits and storage scenes, Bao Junyue also cleverly laid out the "playing cockpit". In the driving space, Bao Junyue also focused on a large number of saturated reservations for head space and leg space. The largest head space in the front and rear rows is 1011mm and 986mm respectively, which brings users a more comfortable sense of head space. At the same time, the highest sitting posture in the front row can reach 712mm (the distance from the front seat cushion to the ground), and the leg space is as long as 1045mm, so the legs can stretch freely and the field of vision is wider; The sitting posture in the rear row is 769mm (the distance from the rear seat cushion to the ground), and the ride is not depressing. The central passage of the front main and auxiliary drivers is fully connected, making it more flexible for users to get on and off.

　　Bao Junyue’s rear seats can each be laid down independently by 5/5 points. After being laid flat, it can form a 715L super-large rear space, which can accommodate two 28-inch and two 20-inch suitcases at the same time, fully meeting the needs of various daily rides and loading scenes. Up to 15 humanized storage spaces are also provided in the car, which can fully meet the daily storage needs of users. It is also optional to install the original independent partition front box, which will bring more surprises to users.

　　In addition, Bao Junyue is also equipped with the industry’s first floating island center console design, equipped with a variety of hanging rods, users can DIY hang things and store all kinds of small objects in the car at will.

　　Fashion technology configuration, fun and fun travel

　　As a young people’s play cockpit, Bao Junyue is also equipped with a 14-inch gamepad play T-shaped steering wheel, and the inside is made of baseball stitching technology, which is comfortable and delicate. What’s more interesting is that the instrument and the central control panel adopt a 10.25-inch double screen with super-large narrow edge, which has been treated by anti-reflection, anti-glare and anti-fingerprint, as well as continuous high and low temperature tests and anti-interference tests for 500 hours, which not only makes the screen image clear and beautiful, but also has smooth operation and durable and stable use.

　　Bao Junyue also has a "play cockpit" interior, echoing the unique avant-garde appearance of the "square box", creating more comfortable and interesting driving experiences, which is highly suitable for young people’s personality and quality. More joy is also wonderful and content, and the listing on May 25th will be announced soon! (Photo courtesy of Baojun Automobile)

In the development of science and technology, the automobile industry has always been at the forefront, and advanced technology will be the first to arm cars, which has attracted the attention of many consumers. The late car cost of 07DM-i is the focus of its potential consumers. Let’s get to know each other.

First of all, from the appearance, the front face of Seal 07DM-i presents an elegant design style, which makes people unforgettable. Combined with headlights, it can win the love of young people. The car is equipped with LED daytime running lights, automatic opening and closing, adaptive far and near light, delayed closing and so on. Coming to the side of the car body, the size of the car body is 4980MM*1890MM*1495MM. The car adopts avant-garde lines, and the car body presents a cold design style. With large-sized thick-walled tires, it looks full of movement. In the design of the rear end, the rear end looks very simple, the taillights show a dignified design style, and the overall layout is impressive.

When I came into the car, the interior was eye-catching and full of fighting atmosphere. The steering wheel of the car is very exquisite in shape, equipped with functions such as manual steering wheel up and down+front and rear adjustment, steering wheel heating, etc., which looks a little more angular. Take a look at the central control. The design of the center console is reasonable, which makes the interior design quite layered, and the overall design of the central control is remarkable. The interior feels good. Let’s take a look at the dashboard and seats. The dashboard design is remarkable and full of technology. The car uses leather seats, which are wrapped in place and have good overall comfort.

Next, look at the configuration. Seal 07DM-i is equipped with car networking, driving mode selection, remote control key, Bluetooth key, NFC/RFID key, indoor ambient light, traction control (ASR/TCS, etc.) and other configurations.

Do you have the urge to buy a car after reading the whole article? Let me make a summary. The Seal 07DM-i introduced today is not only eye-catching in space, but also has reached the mainstream level in various configurations, and there is nothing to be picky about driving experience and space experience.

　　In recent years, the sales of Liuzhou snail powder and its derivatives in Guangxi have increased rapidly, which has promoted the rapid development of the logistics industry. The picture shows the staff sorting snail powder express in Liuzhou transshipment center in ZTO Express.

　　Xinhua News Agency reporter Huang Xiaobang photo

　　On September 9th, at Jin Ryu Agricultural Products E-commerce Trading Center in Rongcheng Port, Shandong Province, the courier staff packed the goods.

　　Photo by Li Xinjun (People’s Vision)

　　On September 4th, freshmen of Guangzhou International Campus of South China University of Technology searched for express delivery in the express parcel warehouse of dormitory building.

　　Xinhua News Agency reporter Liu Dawei photo

　　Since September, the dispatch fee per order has been raised by 0.1 yuan — — Not long ago, six express delivery companies, Zhongtong, Yuantong, Yunda, Shentong, Baishi and Jitu Express, announced price adjustments. The price adjustment notices issued by many companies also mentioned that this price adjustment will be used to increase the income of couriers. Simply put, it is to give the courier a raise.

　　At present, it has been more than half a month since the price adjustment measures were announced. What is the specific implementation? Did the courier receive the increased salary? In the future, how will the express delivery industry further achieve sound development?

　　Couriers expect higher income.

　　One day in early September, the courier Xiao Chen started his work as usual. In the morning, he came to his express outlet and loaded the express parts in his area into the electric tricycle. "About two or three hundred pieces are sent every day, and they can be delivered around 7 pm." During the talk, he swallowed his breakfast and prepared to ride to the first dispatch place.

　　In China, there are many couriers like Xiao Chen running on the road every day. According to the data released by the State Post Bureau, in the first half of this year, the national express delivery business volume reached 49.39 billion pieces, a year-on-year increase of 45.8%; The average daily service user of the whole industry is 640 million; In the first half of the year, the per capita express usage was 35 pieces, an increase of 11 pieces over the same period of last year. It is millions of couriers all over the country who send these couriers to thousands of households.

　　The income of couriers is not low compared with the average wage of urban workers. However, compared with the heavy workload, many couriers have more expectations for their income. According to the Survey Report on the Current Situation and Job Satisfaction of National Couriers at the Grass-roots Level in 2020, although a few couriers earn more than 10,000 yuan a month, over 50% of couriers earn less than 5,000 yuan a month.

　　"I earn hard money, and I send a piece to earn a dollar to send a fee." Xiao Chen explained that the so-called delivery fee is the income obtained by the courier sending a courier. Since last year, express delivery companies have started a price war for competing for customers, and the unit price of express delivery has been falling again and again, and the delivery fee has also dropped. "In the past, every time I sent a single courier, I could get a piece of 2 Maoist fees. This year, the distribution fee has been lowered several times, and now it has dropped to 1 yuan per order. " Xiao Chen said.

　　For the previous express price war, the local postal department conducted coordination and interviews. Recently, Lai Meisong, chairman of ZTO Express Group, made a clear attitude, saying that "it is neither wise nor sustainable to rely on unnecessary low-cost loss parts or exchange profits for short-term market share growth". On August 27th, Zhongtong took the lead in paying the transfer fee. Subsequently, "Tongda Department" and Extreme Rabbit Express announced through the intranet and other means that the distribution fee for each order will be raised to 0.1 yuan from September 1st. In the price adjustment notices of many enterprises, it is mentioned that the price adjustment will be used to increase the income of the courier group and improve the working environment.

　　"In recent years, express delivery companies generally face difficulties in recruiting workers, which affects the stability of express delivery outlets. This time in ‘ Double 11’ The previous increase in the distribution fee is conducive to supplementing front-line personnel, which is ‘ Double 11’ Be prepared. " Yang Daqing, a special researcher of China Logistics Society, said in an interview with this reporter. At the same time, the transfer fee directly benefits the first-line couriers, which is the performance of the express delivery enterprise to implement the policy of safeguarding the rights and interests of the courier group. "This price adjustment responds to the" Opinions on Doing a Good Job in Protecting the Legal Rights and Interests of Courier Groups "issued by seven departments including the Ministry of Transport, which is conducive to improving the welfare of Courier Groups." Yang Daqing said.

　　Some couriers have already made profits.

　　According to the analysis of experts in the industry, the increase of delivery fee per order by 0.1 yuan is expected to increase the monthly income of couriers with different delivery quantities by 500 to 1000 yuan. At present, the price adjustment measures have been announced for some time. What is the specific implementation?

　　During the interview, many couriers said that they had already made a profit. Xiao Chen told reporters that in the "distribution fee" column of his work APP "salesman bill", he saw the rising distribution fee. "You can withdraw cash directly after the settlement the next day, and you have earned more than 100 yuan a week."

　　Some of the couriers interviewed have not received the salary adjustment notice and are waiting. Gao Yong, who has been a courier for more than three years, told reporters that he saw in the news that he had to pay the transfer fee, but the outlets have not yet notified him. "Our salary is paid by outlets, which may be lagging behind. I hope that it will eventually be implemented, and I hope that the company will strengthen the management and supervision of outlets."

　　In the interview, the reporter found that the courier group generally welcomed the increase in the distribution fee, but they were more worried about the fine of the courier outlets than the salary adjustment.

　　Gao Yong calculated the account for the reporter: He sent more than 200 pieces of express delivery every day, and each delivery fee was 0.9 yuan. If you encounter a complaint, you will deduct 200 yuan. "It is equivalent to a day in vain."

　　"From the perspective of development, most outlets impose fines for the purpose of improving services, but to a certain extent, there is a phenomenon of penalty escrow." Yang Daqing said that on the one hand, the express delivery industry does have irregular services. On the other hand, some outlets lack the optimal management of employees, and often use the method of penalty escrow to solve the problem.

　　For the concerns of couriers, some express delivery companies have made requirements for grassroots outlets.

　　In the price adjustment notice, Yuantong Express emphasized that raising the distribution fee is used to increase the courier’s income, and all franchise outlets are not allowed to intercept it at will. Shentong Express said that outlets must strictly implement the policy and benefit couriers without discount. Cheng Ji, the head of media public relations in ZTO Express, said in an interview with this reporter that the increased distribution fee will be sent directly to the courier’s work APP. The person in charge of Extreme Rabbit Express told this reporter that the distribution fee will be settled and distributed by the franchise outlets served by the courier. At the same time, the headquarters will set up an inspection team to provide internal complaint channels for the receivers and dispatchers to ensure the implementation of the policy.

　　Standardized management and sound development

　　The scale of the courier group in China has been expanding, and it has become an important part of the employment group in new industries, new formats and new modes, and has made positive contributions to the economic and social development of China. At the same time, the problems of courier group’s weak sense of professional belonging, low level of social security and mismatch between labor intensity and wage income are also prominent.

　　"The courier is most concerned about the income issue. Ensuring a relatively stable income and achieving more for more work are the most basic and key factors for safeguarding the rights and interests of couriers." The relevant person in charge of the Market Supervision Department of the State Post Bureau pointed out that if the income cannot be maintained at a reasonable level, it will be difficult for the courier team to be stable, let alone the stability of the express network, which will eventually damage the foundation of enterprise development and affect the sustainability of the industry. "Through the moderate adjustment of the terminal fee, it is conducive to the courier to strengthen the confidence of the industry and share the development results." The person in charge said.

　　In order to truly protect the rights and interests of courier groups, it is still necessary to further strengthen supervision.

　　Enterprises should take the lead in internal supervision. The above-mentioned person in charge said that express delivery enterprises should strengthen the management of branches and franchise outlets, especially strictly manage the payment mechanism to prevent problems such as interception and deduction of outlets, and avoid the good policies of the headquarters from being "unable to go down" and "untrue".

　　Relevant departments should also strengthen the management of the express delivery industry. In response to the problem of excessive fines at express outlets, the above-mentioned person in charge said that the postal administration department resolutely opposes enterprises to "increase fines while increasing distribution fees". For unnecessary and unreasonable fines, the reduction should be reduced and the adjustment should be adjusted. "Express companies that have concentrated feedback from couriers are not divided into different situations ‘ One size fits all ’ For the fine, we will urge enterprises to improve the assessment mechanism, carefully verify and screen malicious complaints, and at the same time broaden the channels for couriers to appeal. "

　　While safeguarding the rights and interests of courier groups, the express delivery industry should continue to optimize its internal ecology and strive to achieve sound development.

　　At present, some express delivery companies still have the phenomenon that the headquarters is out of touch with the grassroots outlets. Among them, the benefit distribution mechanism is the core. The above-mentioned person in charge suggested that the express delivery company should establish a benefit distribution mechanism inclined to the grassroots level, transfer profits to the grassroots level, and ensure the living space and development conditions of the grassroots level.

　　Yang Daqing believes that the express delivery industry can further upgrade its services, not only by increasing the cost to the grassroots, but also by strengthening knowledge training in flexible management and gradually optimizing the grassroots ecology. "In the future, we must not only rely on the continuous optimization of the business environment, but also drive bad money out of the market; We must also rely on lean management of key enterprises to expand ecology and maintain steady development. " Yang Daqing said.

　　The relevant person in charge of the State Post Bureau suggested that express delivery enterprises should consciously fulfill their legal obligations and social responsibilities and implement the relevant requirements of laws, regulations and policies. At the same time, we should change the mode of competition, play an effective market role and establish a benign market competition order. "Effectively change and fade out the extensive competition mode with price as the main means. Realize differentiated services and ensure the full choice of merchants and users, thus enhancing their market competitiveness. " The person in charge said.